Phones

How do I reset my VoIP handset’s voicemail PIN?

You can reset your PIN for VoIP handset voicemail using the telecom portal at the URL below and following the...

How can I have my voicemails delivered to me in email?

When your handset is assigned to you, it can be configured to forward voicemail to your Exchange mailbox. When this...

How do I forward my VoIP phone if I am already working remotely?

If you are already off campus and forgot to enable forwarding of incoming calls on your office phone you are...

How do I check my VoIP handset’s voicemail remotely?

There are multiple ways to check your voicemail remotely. Below are instructions but the authoritative source for this information can...

How do I install the Webex client on my computer (Windows)?

For Windows computers managed by Engineering IT Support, the Webex client can be self-installed using the Software Center. This process...

How do I install Webex on my smartphone or tablet?

Please note: To use this application for making and receiving calls on your UF phone line, you must be a...

How do I install the Webex client on my computer (MacOS)?

For Apple computers managed by Engineering IT Support with JAMF, the Webex client can be self-installed using the UF Self...

How do I add Webex to Teams?

Please see UFIT’s Webex documentation page (Step Three). You must be a Webex-enabled user for this application to be usable...

I can signin to Webex but it says that Phone Services are disconnected and I can’t make calls, why?

UFIT/Telecommunications must enable a user for Webex desktop or Webex mobile. Because of local configurations with single-signon, you may be...

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