In May 2016, Engineering IT Support began using a UFIT provided computer management tool to better secure, configure, and manage computers across the Engineering IT Support units. This tool required the installation of a small program on your computer. Unfortunately, due to a number of factors UFIT has changed the management tool which, in turn, is requiring us to make the same changes to continue to manage your computer.
The first change will be the removal of the old tool’s agent and the installation of the new one. We have tested this process on a number of computers already. It has largely been a non-issue (only requiring a reboot). The deployment will be started Monday, June 18th and will take effect when your computer is rebooted. Computers not excluded from our normal maintenance windows will follow the normal reboot cycle to insure the new agent is installed.
Once the new tool is installed, we will immediately be using it for the same types of management processes we’ve been doing with the old tool (hardware/software inventory, application and operating system patching and monitoring of encryption for mobile devices). The new tool has additional features and capabilities that will be used after adequate testing. More information will be sent to you as we make these changes.
If you have any questions or concerns, contact your local Engineering IT Support office.